Privacy Policy

Most people contact us by phone, and in that case we hold only what you tell us: your name, your phone number, the address of the property, and a description of what the roof is doing. If you email us, we hold your email address and the contents of that message. This website does not have a contact form and does not take payments, so we do not collect payment details through it. Our hosting provider records standard technical information about visits, such as IP address, browser type, the pages viewed and the time of the visit.

We use what you share to respond to you, to book and carry out a roof check, to prepare and send a written estimate, to schedule and perform work, and to follow up about that work afterwards. We use the technical information from our host to keep the site running and to understand which pages people read. We do not sell your information, and we do not rent or trade contact details to other contractors, lead brokers or marketing companies.

This site may use cookies and similar technologies for basic functionality and for aggregate analytics about how pages are used. You can block or delete cookies in your browser settings; parts of the site may behave differently if you do. If analytics or advertising tools are added to this site in future, this section will be updated to say so.

We share your information only where it is needed to do the work or where the law requires it. That can include the service providers who host this site, our insurers, and — where you have opened a claim and asked us to — the people handling it. We do not act as a public adjuster on anyone's insurance claim, and we do not pass your details to other roofing companies.

We take reasonable steps to protect the information we hold, including limiting who has access to it. No website, email system or filing cabinet is perfectly secure, and we will not claim otherwise. Please do not send sensitive personal or financial information to us by email.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, and we will do so unless we are required to keep it — for example, records relating to work performed. If you ask us to stop contacting you, we will stop. Call the number on this site or reply to any message from us and say so.

This site may link to other websites, such as manufacturer information or public resources. We do not control those sites and are not responsible for their content or their privacy practices. Read their policies before sharing anything with them.

This website is intended for adults arranging work on property they own or manage. We do not knowingly collect information from children. If you believe a child has sent us information, contact us and we will delete it.

We may update this policy as the business changes or as the site adds new functionality. The date at the top of this page shows when it was last revised. Continuing to use the site after a change means you accept the revised policy.